Videos and Demos
See how Qwest can offer you resources and solutions to meet your business needs.
Analog VoIP Service Office Adminstrator Demo
Learn how to manage end users and incoming call routing through hunt groups and call forwarding. Access portal help tools through the Office Administrator Portal. View
Applying Unified Communications
Thuy Ha, director Product Management, explains how businesses are using mobility, conferencing, collaboration and building a converged network to apply unified communications to the enterprise across several layers. View
Business Class SaaS
The business-class software-as-a-service (SaaS) market is expected to nearly double by 2012. From both operational and cost perspectives, SaaS is very attractive for businesses. Learn from Martin Capurro, director Product Management, about the four key concerns businesses have about adopting SaaS in core areas and how they are being addressed. View
Communications Solutions for a Difficult Economy
Qwest helps you meet real world challenges with tailored solutions. Whatever challenges your business might face, Qwest has the voice, data and network solution to fit your needs. View
CyberCenter Facility Tour
Your IT organization is expected to deliver mission critical applications without interruption. Strategically located throughout the nation, all Qwest CyberCenter facilities incorporate advanced features integral to ensuring the safety and security of your data. View
Digital VoIP Service Office Adminstrator Demo
Learn how to set up end users and their handset profiles, define the call routing for inbound calls through hunt groups, pick up groups, and auto attendant features, and your managed VoIP account through the Office Administrator portal. View
Ethernet Solutions for Healthcare: Fast, Scalable, Reliable
Learn how healthcare providers can save thousands of dollars a year with improved efficiency and productivity by combining the power of Ethernet and optical technologies across a Metro Area Network. View
EZ Route
EZ Route is a network-based, self-help, interactive voice response (IVR) application that provides contact-center functionality (menu routing, database routing, intelligent call processing and links to custom applications) to businesses of all sizes. With EZ Route you can answer calls, provide messages and announcements, and support call routing to live agents or other IVR applications through a menu-driven interface. View
Hosted Contact Center Solutions
Many customers want to communicate with your business 24/7. Qwest understands this and the need for disaster recovery capabilities to ensure that expectation is met. View
How Companies Feel About Investing in Technology During the Downturn
Qwest CIO Teresa Taylor responds to a 2009 survey conducted for Qwest by Fortune Custom Publishing and IDG Research Services. View
Free Webinar:The Road to 2010:
What's Your IT Plan?
Learn how service providers like Qwest are responding to these immediate, real-world challenges to assist your company.