Qwest Center for Customers with Disabilities

Qwest’s Center for Customers with Disabilities
P.O. Box 2670
Omaha, NE
68103
Hours
Monday-Friday
8:00 a.m. to 5:30 p.m.
Mountain Time
Voice and Text Telephone (TTY) Calls
1 800-223-3131
Fax
1 866-826-4839
Find a Qwest retail store near you.

Vision

Last Call Return
Dial *69 to hear and, in some cases, redial the phone number of your last incoming call.

Continous Redial
Redials a busy number for up to 30 minutes, then rings you back when the call is connecting.

Speed Call 8 and Speed Call 30
Dial frequently called numbers by dialing a one- or two-digit code in place of the entire phone number.

These calling features can be purchased individually, and many also are available as part of a Qwest Choice™ Home Package. For more information, please visit the Communication Services page.

(May require equipment purchase or rental at additional charge. Subject to applicable restrictions, tariffs and service agreements. Feature availability varies by customer.)

Bill Format Questions
Qwest offers Braille billing, billing in large print format, billing on audio tape and billing via e-mail upon request. Please contact us for assistance.

Qwest's Center for Customers with Disabilities
P.O. Box 2670
Omaha, NE 68103

Voice and Text Telephone (TTY) Calls
1 800-223-3131

Directory Assistance
Qwest customers with disabilities may be eligible for an exemption from directory assistance and operator services handling charges.
Learn More

Programs for Minnesota Customers
Qwest offers special customer premises equipment for sale or lease to Minnesota customers, and interest-free loans to residential customers who need special telecommunications equipment to accommodate a disability.
Learn More