Wholesale: Products & Services

Advanced Intelligent Network (AIN) - V4.0

History Log

Product Description

Qwest's Advanced Intelligent Network (AIN) platform is a network architecture that provides the framework for facility-based providers to create and deploy new AIN-based network services. With AIN you can offer network-wide call management services from Qwest's centralized database, rather than deploying the new capabilities within your individual local switches. AIN relies on AIN capable local switches querying centralized network processors for call processing instructions through the Common Channel Signaling Access Capability (CCSAC) / Signaling System Seven (SS7) Network. Based on these instructions, calls are completed using the available network infrastructure.

Advanced Intelligent Network (AIN) technology is based on CCSAC/SS7 protocol and encompasses three basic elements to serve calls requiring intelligent network processing:

  • Service Control Points (SCPs): Databases storing specific information used by the network to route calls
  • Signaling Switching Points (SSPs): AIN capable digital switches that can request specific instructions from the SCPs and respond and route calls as instructed
  • Signal Transfer Points (STPs): Packet switches moving messages between SSPs and SCPs

The SSP initiates a query to find out how a call should be handled and passes the query, via out-of-band signaling, through the STPs to the SCP. The SCP interprets the query based on the criteria in its database and the information sent by the SSP. Once the SCP determines how the call is to be handled, it returns a message back through the STPs instructing the SSP how to handle the call in the network. Processing countless simultaneous actions, calls can be:

  • Translated into a different number for completion
  • Routed to your end-user's private network for on-net handling
  • Blocked to prevent completion of the call

International programming standards (rules) instruct the switching network, similar to Memory and Custom Local Area Signaling System (CLASSTM) features, and traditional line-side translations are not required. A "trigger" is placed on your end-user's telephone number, or your AIN capable switch, allowing your switch to suspend call setup and query the AIN databases for call handling instructions.

Qwest offers you access to AIN technology as an enhancement to your SS7 capable network and your operation of AIN Version 0.1 capable switches using complex computer programs to provide features and functions in an Intelligent Network. These centralized intelligence programs are located within Qwest's SS7 network. Qwest offers three AIN Platform Services:

  • AIN Customized Services (ACS)

    AIN service development process allows you to have your own uniquely designed AIN services or features developed by you and Qwest to meet your requirements. Evaluated on an Individual Case Basis (ICB), your AIN service/feature can be developed through ACS process, by a 3rd party or yourself. Once developed your AIN service can either be implemented in Qwest's network or handed off to you for installation in your own network. Regardless of who develops the service, uniquely developed AIN services implemented in Qwest's network will go through Qwest's network test prior to implementation. Under no circumstances will AIN services/features deployed on your SCP be used to control Qwest switching.

  • AIN Platform Access (APA)

    Provide AIN-based features to your end-users by storing data at Qwest's AIN SCPs. APA enables you to offer your end-users the services deployed for you through the administration of your end-user's records, with Qwest's Internet Services Gateway (ISG) interface tool. Our secure ISG tool allows you to provision, modify and deactivate your end-user's Call Processing Records (CPRs) for your AIN services deployed in the Qwest AIN SCP. Refer to the Prerequisite and Training Sections of this web page to learn more on our Internet Service Gateway tool. Other methods of updating your end user records (e.g., facsimile, e-mail electronic files) are also available and can be discussed with your Qwest Service Manager.

  • AIN Query Processing (AQP)
    Deliver your customized AIN services over the SS7 network utilizing Transaction Capabilities Application Part (TCAP) queries launched from your AIN capable switch to Qwest's Signal Transfer Points (STPs) and directed to Qwest's AIN Service Control Points (SCPs) to collect data and generate responses to your switch originating the query.

Product Diagram

Availability

Advanced Intelligent Network (AIN) is available where facilities exist throughout Qwest's Qwest's 14-state local service territory.

Terms and Conditions

  • AIN Customized Services (ACS)
    Since each proposed AIN service/feature is unique and complex, when you request ACS, Qwest conducts a feasibility study to estimate the time and cost necessary to develop the proposed service or enhancement. ACS features/functions are designed, developed and tested in Qwest's Worldwide Network Engineering lab environment. Any AIN feature/function implemented in Qwest's network must be tested by Qwest prior to implementation with full regression testing required for any software or network environment enhancements, upgrades, or migrations.

  • AIN Platform Access (APA)
    Prior to activation of the AIN feature, your switch point code must be activated for AIN processing on the CCSAC/SS7 link transporting the AIN query. In order for the APA service to work, the service logic must be loaded in Qwest's SCP to provision the AIN service on the platform for you. Qwest will provide you the requirements for data load preparation and delivery. Qwest will provision the Call Processing Record (CPR) in our SCP platform. You are responsible for provisioning each of your end-user's lines via Qwest's AIN Internet Services Gateway (ISG) tool and for setting your AIN trigger in your switch.

  • AIN Query Processing (AQP)
    Qwest will work with you to certify and test your switch for AIN message transmission to assure quality performance. Queries destined to the Qwest AIN database will originate from your switch with the operational requirement of real-time network transmissions and instruction responses sent back to your switch for call handling.

Advanced Intelligent Network (AIN) related terms and conditions defined in your Interconnection Agreement prevail over differing terms set forth in this web page. Refer to your Interconnection Agreement or contact your Qwest Service Manager for information.

Technical Publications

Advanced Intelligent Network (AIN) platform is based on CCSAC/SS7 advanced technology as an enhancement to your SS7 capable network structure and operation of AIN Version 0.1 capable switches. We provide non-discriminatory access to signaling networks, including signaling links, Signal Transfer Points (STP), and call-related databases on an unbundled basis. Refer to our AIN Network Disclosures Announcements for details. Technical characteristics, including Network Channel /Network Channel Interface (NC/NCI™) codes, are described in Technical Publication, Qwest Common Channel Signaling (CCS) Network Interface Specification, 77342.

Pricing

Rate Structure

  • AIN Customized Services (ACS)
    Charges associated with the feasibility analysis, development and implementation are established as defined in Bona Fide Request (BFR) & Special Request (SR) Processes. Hourly rates are applicable for each component of the ACS service according to the estimates determined in the feasibility analysis. Specific charges for each component and the terms and conditions for payment will be described in BFR response.

  • AIN Platform Access (APA)
    Billed as a monthly recurring and a one-time nonrecurring charge for each AIN feature activated, per telephone number. In the event Miscellaneous Charges apply, they are applied consistent with the application used for equivalent services ordered by Qwest's end-users.

  • AIN Query Processing (AQP)
    Service rates will be developed and assessed in accordance with the specific service requested by you.

Rates

Rates and/or applicable discounts are available in Exhibit A or the specific rate sheet in your Interconnection.

Tariffs, Regulations, and Policies

The AIN specific policies below represent the overall policies for all of Qwest's 14-state local service territory unless a particular state has taken individual action that supersedes or mandates requirements different from those contained in this section.

  • Qwest's Signaling Switching Points (SSPs) will communicate only with Qwest's Service Control Points (SCPs) for purposes of collecting call-processing instructions.
  • Qwest will provision the Service Logic CPR in our SCPs.
  • You are responsible for default routing when your requesting switch does not receive an AIN response.
  • You are responsible for the ordering, provisioning and the repair of all AIN components residing on your network, as well as the billing of your AIN features and functions ordered on behalf of your end-users.

Tariffs, regulations and policies are located in the state specific Tariffs/Catalogs/Price Lists.

Optional Features

This section is not applicable for these AIN Customized Services, Platform Access, or Query Processing products.

Features/Benefits

Features Benefits
Qwest's AIN Service Development Expertise Significantly reduces investment and time to market
Access to your deployed AIN services and features Develop and deploy AIN services with your unique brand
Administration of your own end-user's data Control of services delivered to your end-users
Ability to offer popular call management features Potential to increase revenue per customer

Applications

This section is not applicable for these AIN Customized Services, Platform Access, or Query Processing products.

Implementation

Product Prerequisites

If you are a new CLEC and are ready to do business with Qwest, view Getting Started as a Facility-Based CLEC. If you are an existing CLEC wishing to amend your Interconnection Agreement or New Customer Questionnaire, additional information is located in the Interconnection Agreement.

Connectivity to Qwest's Signaling Network

Advanced Intelligent Network (AIN) network capabilities are delivered through the AIN Service Control Point (SCP) via a Qwest Signal Transfer Point (STP) using SS7. Connectivity to Qwest's signaling network is required. CCSAC/SS7 provides multiple pieces of signaling information via the SS7 network. Refer to Qwest's CCSAC / SS7 product web pages to determine specific requirements and how to order CCSAC/SS7 connectivity.

Request Qwest's AIN Platform Services

Submit an inquiry to your Qwest Service Manager indicating your desire to utilize Qwest's AIN platform network architecture.

Obtain Security Access and Training for Qwest's Internet Services Gateway (ISG) Interface Tool

Obtain secure access to Qwest's ISG for the administration of your end-user's Call Processing Records. Security access instructions and the form to Request for External User Access can be found in our downloadable Access to Call Related Databases AIN Training document. Contact your Qwest Service Manager to coordinate training for Qwest's ISG tool; refer to the Training Section at the end of this web page for details.

Pre-Ordering

AIN Customized Services and related elements are ordered on an ICB by contacting your Qwest Service Manager who will coordinate your request with our AIN Product Manager and the Qwest Worldwide Network Engineering Team. Refer to BFR processes for details. Designing, testing and delivering your ACS are negotiated so that mutually agreeable due dates based on service complexity are established. Intervals specific to the proposal phase are summarized as:

  • Within five business days of your inquiry, Qwest will provide you with the Service Request Form.
  • Within 10 business days of receiving the Service Request Form back, Qwest will provide you a written acknowledgment of receipt of the form.
  • Within 15 business days of acknowledgment of receipt, Qwest will assess your request and prepare for a meeting with you to review the Service Request Form.
  • Qwest will be available to attend a Service Request Meeting within five business days of the completion of the assessment. The Service Request will be considered accepted once we come to an agreed-upon understanding of the service feature set and scope.
  • Within 30 business days of acceptance of the Service Request, Qwest will respond with a Service Evaluation containing the initial service evaluation, development timeline and cost estimates.
  • Within 90 business days of receiving your Service Evaluation approval, Qwest will complete a Feasibility Analysis with the detailed development time and costs.

Ordering

For APA and AQP contact your Qwest Service Manager. Once a contract is signed, and connectivity to Qwest's Signaling Network is established, Qwest will load your AIN Service Logic Call Process Records to provision your AIN service on our SCP platform and you can load your AIN trigger in your switch enabling you to launch queries (AQP) from your AIN capable switches over Qwest's SS7 network. When finished, you are ready to activate your AIN Customized Service for your end-user's telephone numbers (APA) administering their Call Processing Records (CPRs) via Qwest's AIN ISG tool.

Provisioning and Installation

After your AIN service/feature is tested and implemented in our AIN network architecture, Qwest's ISG tool allows you to administer your end-user's Call Processing Records (CPRs) delivering your AIN features and services stored in Qwest's SCP AIN databases. Using ISG, you process and manage your end-user's requests for adding, changing and deactivating your AIN service.

Billing

Once your AIN service/feature is activated, Qwest records each query to the database to collect and initiate your bill. Billing and Receivable Tracking (BART) billing is described in Billing Information - Billing and Receivable Tracking (BART). Once your AIN service/feature is activated, Qwest records each query to the database to collect and initiate your bill. Billing and Receivable Tracking (BART) billing is described in Billing Information - Billing and Receivable Tracking (BART).

Maintenance and Repair

General maintenance and repair activities are described in the Maintenance and Repair Overview.

Training

Local Qwest 101 "Doing Business With Qwest"

  • This introductory web-based training course is designed to teach the Local CLEC and Local Reseller how to do business with Qwest. It will provide a general overview of products and services, Qwest billing and support systems, processes for submitting service requests, reports, and web resource access information. Click here for Course detail and registration information.

Call Related Databases Advanced Intelligent Network (AIN) Internet Services Gateway (ISG)/AIN System

  • Qwest offers a 40+hour Instructor-Led training course covering the day-to-day use of the ISG/AIN system. Due to the complexity, the course is recommended for staff members who currently perform provisioning tasks and are expected to work closely with AIN services. Contact your Qwest Service Manager to determine the scheduling options most appropriate for your team.

View additional Qwest courses in the Course Catalog.

Contacts

Qwest contact information is located in Wholesale Customer Contacts.

Frequently Asked Questions (FAQs)

1. What capabilities does AIN technology provide?
You can offer your customers specialized call management or handling features using AIN based technology.

2. How are services enabled?
You will provision the end-user's telephone number in the Qwest AIN SCP for your AIN based service through the ISG tool and then establish your trigger on your end-user's line in your AIN capable switch.

Last Update: April 7, 2006

Custom Local Area Signaling System (CLASS™) and Network Channel /Network Channel Interface (NC/NCI™) are trademarks of Telcordia Technologies, Inc.

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