Backhaul service is a Qwest on-net facility between cable landing stations and a Qwest-owned Point of Presence (POP) utilizing a physical fiber optic connection.
Qwest will transport traffic, via Backhaul, from certain cable landing sites to its domestic network, providing connectivity throughout the contiguous United States. Traffic is delivered via STM-1/OC-3c, SSTM-4/OC-12c, or STM-16/OC-48c level private lines. Qwest will provide you a dedicated point-to-point connection from a cable head to your POP.
Backhaul services are non-switchable connections that can provide a constant and committed availability of capacity on a transmission path between fixed customer-specified locations.
Traditionally, access to the cable landing stations is controlled by one or two large carriers and is not considered a competitive business. However, Qwest focuses on providing a more cost-effective transport solution than using the incumbent carrier by offering competitive pricing for this service to you.
Backhaul is available where facilities exist throughout the forty-eight contiguous states.
On the West Coast, Backhaul is provided off the Pacific undersea cable systems. From the landing station at Los Osos in Morro Bay, Qwest can transport the traffic off either undersea cable to its POP in San Luis Obispo.
On the East Coast, Qwest provides Backhaul off the Atlantic undersea cable system from either landing station at Manasquan, NJ, or Tuckerton, NJ, to its POP at 32 Avenue of Americas in New York.
Order requests should be submitted on online order forms (OOFs) via Remote Control® (RMC). RMC is an on-line, real-time order entry, processing, and reporting system designed specifically for your use. If you are a new customer, please contact your Qwest Regional Sales Director for access to RMC.
Backhaul service requests are handled manually, however the order forms in RMC allow for electronic transfer ordering capabilities.
Placing your orders using OOFs allows them to flow into the order tracking system where your Qwest Service Delivery Representative (SDR) can easily access your order for manual processing. RMC OOFs are located by navigating to the Ordering link and then clicking on Online Order.
For additional information, refer to the National Ordering Overview.
Please contact your Qwest Wholesale Regional Sales Director for more information. If you do not have a Qwest wholesale sales representative, visit our Prospective Customer Inquiry Tool so we can provide you with the proper Wholesale sales representative to assist you.
Remote Control™ is a Trademark of Qwest Communications International Inc.
The information contained herein does not constitute an offer by Qwest to provide services, equipment and/or materials. Any such services shall be provided only upon execution of and subject to the terms and conditions of a fully negotiated Wholesale Services Agreement (including any referenced attachments or exhibits) and/or other agreement between Qwest and Customer, if any. In no event shall any omission or generality in this document give rise to a binding obligation between the parties. All such terms are subject to negotiations until all terms and conditions are agreed to and incorporated into a final agreement.
