Qwest® Wholesale Remote Control®
An Easy-to-Use Tool for Managing Your Business Online
Qwest Remote Control delivers secure, enhanced Web-based management of your provisioning, order entry and reporting functions with Qwest. Direct online access into Qwest back-office applications is now right at your fingertips via this easy, efficient system for managing your ordering and provisioning operations.
Qwest Remote Control enables direct control over provisioning and order management via encrypted remote access from your desktop. It features a user-friendly interface, helpful explanations of required fields and the ability to preview your orders for accuracy and completeness before submitting them.
With Qwest Remote Control You Can:
- Send provisioning orders to Qwest by batch transmission or individual order entry for Switched 1+, 8XX and Calling Card services, in addition to dedicated services such as Dedicated Internet Access (DIA), Qwest Metro Private Line (QMPL), Domestic Private Line (PL), Dedicated Toll-Free Origination (DTFO) with enhanced features such as DNIS, DTO and Real-Time ANI, as well as the ability to add Dedicated Toll-Free numbers using our batch process which includes features such as percentage allocation, real-time ANI, DNIS, DTO, and payphone blocking. Remote Control also provides you with the ability to make changes to existing call plans.
- Create, manage and view unlimited templates for use in future orders
- Save time through pre-population of fields on specific order types and via order templates. Order time is also reduced through enhanced pre-validations of forms to eliminate errors before your order is submitted to Qwest
- Save partially completed PL, QMPL, DIA, or DTFO orders and complete them at your convenience
- Create and format switched files for batch processing using the batch formatter
- Add, change, disconnect and block services within a single file using the file processing system
- Receive immediate confirmation that your orders and batch files have been received by Qwest
- Correct rejected switched 1+ orders and resubmit orders online using the Qwest CARE Editor
- Check the status of your switched and dedicated provisioning orders online
- Access your daily CDRs, CARE/LEC status reports and monthly Qwest eBill invoice online
- View your choice of Basic Status/Activity Reports and take advantage of Qwest Remote Control’sAdvanced Query Reporting and Quick Status Reports
Benefits for You
- Streamline provisioning so you can turn orders into revenue faster and with more efficiency
- Check ongoing status of submitted orders, customer database queries, packaged reports, extensive daily status and records information
- Submit orders, make changes to services and receive immediate confirmations in real-time, 24x7x365
How to Get Started
For more information on Remote Control, please call a Qwest Sales Representative.
The information contained herein does
not constitute an offer by Qwest to provide services, equipment
or materials. Any such services and items shall be provided
only pursuant to a fully executed Qwest Wholesale Services
Agreement, or similar agreement, between Qwest and Customer.
