Qwest's retail telecommunication service, Asynchronous Transfer Mode (ATM), is available for resale by Competitive Local Exchange Carriers (CLECs) to their end-users. Additional information about resale of Qwest's retail services can be found in Resale - General.
ATM is a connection-oriented communication service that uses Asynchronous Transfer Mode (ATM) technology. The service provides your end-users with high-speed, low-delay, information transfer capacity that supports applications that require near-real time mixed media (e.g., data, video, image, voice).
ATM requires end-user terminal equipment that functions as a multiplexer, bridger, router, hub or ATM switch. This equipment is purchased separately from Qwest ATM Service and must meet industry standards. The terminal equipment accumulates your end-user's traffic and puts it into a cell relay format suitable for transmission over the Qwest ATM Network.
Loop Diversity and/or Avoidance as defined under the Qwest Communications Rates and Services Schedule No.1 (QC RSS No.1), or the state specific Tariffs/Catalogs/Price Lists is available with ATM, however additional charges may apply.
The components that make up Qwest ATM Service are:
ATM is offered on an intrastate basis in Arizona, Minnesota, New Mexico, South Dakota and Utah and is grandfathered in Colorado, Idaho, Montana, Oregon and Washington. Interstate ATM is offered throughout Qwest's 14-state local service territory.
ATM is only available in designated wire centers. Qwest's Network Disclosure, disclosure number 400 provides information on availability of ATM by Qwest wire center.
General resale terms and conditions information is located in Resale - General.
Asynchronous Transfer Mode (ATM) Service requests requires a Funding Approval for Digital Signal Level 3 (DS3) and above port speeds.
Customers wanting a coterminous contract will need to contact their Qwest Sales Executive to obtain a contract identification number. The contract identification number must be noted in the Variable Term Agreement (VTA) field of the Access Service Request (ASR), or Local Service Request (LSR) form. A signed Service Acknowledgement Form or contract amendment is required if ordering ATM via the IR ATM Service Request Form. If contract terms are requested and no contract identification number is provided on the ASR or the LSR the ASR/LSR number will be used as a contract identification number for the request. Contract terms must be noted in the VTA field and the remark field of the LSR or ASR when no contract identification number is being provided. The Resale Discount must be requested in the remark field for all circuits that qualify.
NOTE: When requesting the Resale Discount additional ordering requirements apply; see additional information in the Ordering Section of this document.
For more information on Terms and Conditions, contact Account Team / Sales Executives and Service Managers.
Technical characteristics, including Network Channel and Network Channel Interface (NC/NCITM) codes, are described in:
At the end of the initial service period, ATM service may be obtained on a month-to-month basis or for any of the specified fixed period Contract Service Arrangement (CSA). CSAs are described in FCC1 or in the state specific Tariffs/Catalogs/Price Lists and may qualify for the resale discount. Contact your Qwest Sales Executive for additional information.
Qwest rates, rate elements, and how they apply for ATM are described in QC RSS No.1 or in the state specific Tariffs/Catalogs/Price Lists.
Additional general resale rate structure information is located in Resale - General.
Rates are available in QC RSS No.1 or in the state specific Tariffs/Catalogs/Price Lists.
Qwest's rates for ATM , less any applicable resale discount, apply
to resold ATM . Rates and/or discounts can be found in Exhibit A
or the specific rate sheet in your Interconnection or Resale Agreement.
Existing Interstate Fixed Period Rate Plans which have expired,
or are within three months of the expiration date, have the ability
to subscribe to a new one year or greater Fixed Period Rate Plan
and receive a discount on the current Monthly Recurring Charges
for the tariff rates in the Fixed Period Service Rate Plan and a
reduced Termination Liability Assessment percent. Contact your Qwest
Sales Manager for additional information.
Additional information on expiring Interstate Fixed Rate Plans and
their associated discounts is available in QC RSS No.1.
You must contact your Qwest Sales Executive on each initial ATM request ordered via the ATM Service Request Form to establish a contract and to obtain a contract identification number. The initial service request for ATM must be for a fixed period as specified in QC RSS No.1 or the state specific Tariffs/Catalogs/Price Lists. At the end of the initial service period, the service may be obtained on a month-to-month basis or for any of the specified fixed periods.
Additional information is available in your Interconnection or Resale Agreement or in the Statement of Generally Available Terms and Conditions (SGAT) for the relevant state.
Optical Access Link (OAL) Protection is an option, which provides added reliability when ATM is transported over fiber optics. This feature provides a separate facility path within the same conduit, cable, sheath, etc. for the protection system between the serving wire center and the network interface. It is available on ATM 45 Mbps OAL and 155 Mbps OAL. This feature does not provide diversity into the building. This offering also requires the use of existing facilities.
Optical Access Link (OAL) Access Link Diversity is an option, which provides a standby protect fiber path, which is routed over facilities separated, from the normal path, by 25 feet or more. Fiber optic facility separation is from the first utility vault outside the serving wire center to the last utility vault or hand hole prior to the end-user's premises. OAL Diversity is subject to availability of facilities. When facilities are not available, special construction charges may be assessed. It is available on ATM 45 Mbps OAL and 155 Mbps OAL. This feature does not provide diversity into the building. This offering also requires the use of existing facilities.
| Features | Benefits |
| Cost Effective | |
| Proactive Network Monitoring and network maintenance | |
| Service Interworking |
ATM is ideal for data intensive business computing applications that require near-real-time mixed media, (e.g., data, video, and image) communications among multiple locations.
If you are a new CLEC and are ready to do business with Qwest, view Getting Started as a Facility-Based CLEC or Getting Started as a Reseller. If you are an existing CLEC wishing to amend your Interconnection Agreement or New Customer Questionnaire, additional information is located in Interconnection Agreement.
You must contact your Qwest Sales Executive on each initial ATM request to establish a contract when ordered on the IR ATM Service Request Form.
General pre-ordering activities are described in the Pre-Ordering Overview.
Requirements for pre-ordering are described in Local Service Ordering Guidelines (LSOG) Pre-Order.
Customer Service Records (CSRs) for ATM can be obtained either by calling or faxing an (LSR/ASR) request to the Qwest Wholesale Interconnect Service Center.
When contacting the center, be prepared to provide the account telephone number or circuit number, proof of agency authorization, and your fax number. Qwest will fax the CSR to you.
General ordering activities are described in the Ordering Overview.
When requesting the Resale Discount the following information must be provided in the RMKS Section on the ASR/LSR:
In addition:
The Resale Discount can only be added with a valid ASR/LSR request.
A Design Layout Record (DLR) request is described in the Interconnect Mediated Access (IMA) Extensible Markup Language (XML) Network Disclosure Document or the IMA User's Guide.
ATM is ordered by completing an ASR, LSR, or IR ATM Service Request Form. Your Qwest Account Manager/Service Manager will complete the order form with your assistance. For more information, contact Account Team / Sales Executives and Service Managers.
ASR Requests:
ASR requests utilize the following order entry options:
Instructions and forms for ordering Frame Relay Service can be found on the ASR web page.
LSR Requests:
Resale ATM service requests are submitted using the following LSOG forms:
Field entry requirements are described in the LSOG. ATM follows the same ordering guidelines as the Resale Frame Relay product type in the LSOG.
When placing your request, you must include the following:
For assistance contact your Qwest Sales Executive.
General provisioning and installation activities are described in the Provisioning and Installation Overview.
Firm Order Confirmation (FOC) intervals are found in the SIG.
A jeopardy situation occurs on an LSR request, if a condition exists that threatens timely completion. Jeopardy notification is described in the Provisioning and Installation Overview.
When placing trouble reports, the account telephone number and/or the circuit identification number must be provided.
General maintenance and repair activities are described in the Maintenance and Repair Overview.
On a monthly basis, Qwest will provide you with billing information that will provide summary account information as well as end-user sub-account information.
Integrated Access Billing Systems (IABS™) billing is described in Billing Information - Integrated Access Billing Systems (IABS).
Local Qwest 101 "Doing Business With Qwest"
View additional Qwest courses in the Course Catalog.
Qwest contact information is located in Wholesale Customer Contacts.
1. Can I use Qwest ATM for video and voice service?
Yes, ATM supports video and voice applications using Constant Bit
Rate (CBR) or Variable Bit Rate-real time (VBRrt) service categories.
2. Do I need fiber optic cabling?
No, ATM supports both optical and electrical interfaces.
1. Can I use Qwest ATM for video and voice service?
Yes, ATM supports video and voice applications using Constant Bit
Rate (CBR) or Variable Bit Rate-real time (VBRrt) service categories.
2. Do I need fiber optic cabling?
No, ATM supports both optical and electrical interfaces.
3. Can I use ATM to connect to the Internet?
Yes.
Yes.
Last Update: September 21, 2009
IABS™ and Qwest High-Speed Internet™ are Trademarks of Qwest Communications International, Inc.
NC/NCITM is
a Trademark of Telcordia Technologies, Inc.
